You paid for something you didn’t get. We get it back.
From faulty online orders to cancelled flights and denied warranty claims, Refund Resolution fights refund denials on your behalf — so you don’t have to spend hours on hold arguing with a company that hopes you’ll give up.
- Free initial case review
- No recovery, no fee
- Confidential & secure
You’re owed money. The company is betting you’ll give up.
You’ve emailed support two or three times and gotten a different form-letter reply each time.
A chatbot keeps looping you back to the same FAQ page instead of a real answer.
You’ve been told to “check the terms and conditions” instead of getting a straight answer.
You’ve spent hours on hold trying to reach someone with the authority to actually help.
Refund disputes we resolve
If a company owes you money and won’t give it back, there’s a good chance we can help.
Online Purchase Disputes
Faulty products, items that don’t match their description, or orders that never arrived. We navigate e-commerce refund policies to get your money back.
Learn more →Transport & Logistics
Delayed or lost shipments, goods damaged in transit, or incorrect courier charges. We pursue refunds for disruptions in transportation and logistics services.
Learn more →Event & Ticket Refunds
Denied a refund for a cancelled concert, sporting event, or show? We recover funds for tickets and related costs when events are cancelled or materially changed.
Learn more →Warranty & Guarantee Claims
A company refusing to honor a product warranty or money-back guarantee? We help enforce your consumer rights and secure the refund you’re owed.
Learn more →Subscription & Membership Refunds
Billed for a subscription you didn’t want, or denied a refund on a cancelled membership? We resolve recurring-payment issues and unauthorized charges.
Learn more →Financial Service Refunds
Suspect incorrect fees, unauthorized transactions, or mis-sold financial products? Our team investigates and pursues refunds for discrepancies in financial services.
Learn more →Billing Errors & Overcharges
Charged the wrong amount, billed twice, or hit with fees you never agreed to? We help correct billing errors and recover overcharges.
Learn more →Travel & Accommodation Refunds
Cancelled flights, overbooked hotels, or misleading holiday packages? We help reclaim funds for disrupted travel plans and provider errors.
Learn more →Not sure which category fits?
Tell us what happened and we’ll tell you if — and how — we can help.
Start Free ReviewWe pursue claims against companies across every sector, including
- E-commerce marketplaces
- Airlines & travel agencies
- Hotels & booking platforms
- Ticketing platforms
- Banks & card issuers
- Streaming & subscription services
- Couriers & logistics carriers
- Retail & warranty providers
How a claim moves through Refund Resolution
Tell us what happened
Submit your case in a few minutes — no cost, no obligation. We review the details and your documentation.
We assess your case
Our team checks it against the relevant refund policies, consumer-protection rules, and terms of service.
We handle the dispute
We contact the company directly, build the case file, and escalate through the right channels on your behalf.
You get an outcome
We keep you updated at every step and let you know the result as soon as the company responds.
Chasing a refund alone takes time you don’t have
Companies count on you giving up. We don’t.
Refund policies are written to be confusing on purpose. Most people don’t have the time to read the fine print, chase a support line for the third time, or know which regulation actually applies to their case. That’s the gap we close.
- We know the refund policies, chargeback rules, and consumer-protection laws that apply to your case
- We do the back-and-forth with the company so you don’t have to
- We only take a fee when we recover money for you
- Every case gets a named point of contact — not a ticket number
No recovery, no fee
Your initial case review is always free, and we don’t charge anything upfront. If we take on your case, we only get paid a percentage of the amount we successfully recover for you — so our goal and yours are the same from day one.
See full fee details →Free case review
No cost to submit your case or find out if it qualifies.
No upfront charges
We don’t bill you while we work your case.
We’re paid on results
A fee applies only if we recover money on your behalf.
Confidential by default
Your case details and documents are only used to work your claim — never sold or shared with third parties for marketing.
Encrypted submissions
Case forms and file uploads are transmitted securely, and access to your file is limited to your case team.
You stay in control
You decide what we pursue and can check in on your case status at any point in the process.
What clients say once their case is resolved
— Placeholder quotes. Swap in real, verified client testimonials once you have them; do not publish invented reviews.
“I’d emailed the retailer four times about a refund they owed me. Refund Resolution took over and I had my money back within weeks.”
— J.M., Online Purchase Dispute
“Our flight was cancelled and the airline kept pointing us to a policy page. Having someone push back on our behalf made all the difference.”
— A.K., Travel Refund
“I didn’t realize I’d been billed for a subscription I cancelled months earlier. They sorted it out and kept me updated the whole time.”
— R.S., Subscription Refund
Frequently asked questions
Is it really free to start a case?
Yes. Your initial case review costs nothing, and we don’t charge anything upfront. You only pay a fee if we successfully recover money for you.
How long does a case usually take?
It depends on the type of claim and how responsive the company is. Simple billing disputes can resolve in days; more complex cases can take longer. We’ll give you a realistic estimate once we review your case.
What happens if you can’t recover my refund?
Because we work on a no-recovery, no-fee basis, you don’t owe us anything if we’re unable to secure a refund on your behalf.
What information do I need to submit a case?
Generally: order or transaction details, dates, any correspondence with the company, and proof of payment. We’ll tell you exactly what’s needed for your specific case type.
Is my personal and financial information secure?
Yes. Submissions are transmitted securely, and access to your case file is limited to the team working on it. We don’t sell your data.
Are there purchases you can’t help with?
Some cases fall outside what we’re able to pursue — for example, claims past a company’s or regulator’s filing deadline. We’ll tell you plainly during the free review if that’s the case.
Consumer refund guides
Straightforward explainers on the rules companies hope you never read.